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We would appreciate your supporting a local small business, for others to see how we are performing for you. STAR TOWING and its employees strive to give the best customer service and experience with us on every service we provide for you!
Testimonials of Actual Customers Helped
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I never thought I'd have such a great experience with a towing company that I can't help but leave a review!
Jason was absolutely fantastic to work with. Our vehicle was a little trickier to work with but he took it in stride and was creative while being totally safe. He cared extremely well for the vehicle.
I couldn't have had a better experience!
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My son was stuck on the side of the road in Provo, and Jason called me asking what I thought was wrong with my son's car. We talked about some ideas and I was all ready to have it towed to a repair shop for a big repair. Jason gave it some thought and looked at the car sitting on angle on the road. He opened the hood, used his own starter fluid and the car momentarily started. He found it was a fuel delivery problem, but suggested putting more gas in the tank (because he saw the car was on an angle and the gas might not have been deliverable). He put in a few more gallons and the car started up! No tow was needed to an expensive repair shop and I only paid for his time and service! He was kind and willing to help out. He $aved me a big repair bill by his technical experience. Great service, friendly, and very helpful. Thanks!
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Today was one of my...not so favorite days and to end it my car wouldn’t start. I used Star towing and I will forever call them first. The customer service was IMPECCABLE! I was so stressed and having such a hard time and the gentleman that helped me was so calm and kind. It turned out he was the owner. I’m in tears writing this...it’s people like Jason that have such successful businesses for a reason. He is someone that has blessed my life in such a silly circumstance. Will 10000 percent recommend this company forever!
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My tire was very stuck in one of those cement canals in AF and even though it was late and raining, they took the time to wedge up the wheel so no more damage was caused. Also recommended a good collision company close to me and knew that they took my insurance. I will recommend them to anyone who asks me.
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Jason, the owner, was awesome to work with. Very quick and professional. Had me to me destination with no incident. Highly recommended.
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AH-MAZE-ING Customer service. Jason, the owner, is incredible! He arrived early, was a very safe driver, friendly and careful with my car. Would highly recommend.
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Jason was amazing! My daughter had a blowout on the freeway and he came to the rescue by helping us fill our tire at 8:30 PM and did it with a smile.
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Amazing service! Honest, fast, and efficient. Would highly recommend!
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Really awesome customer Service and got to ya fast. My car ran out of gas and we were having a hard timing finding someone to help because all of the other companies said it would be longer than an hour till they could get there. My wife is pregnant and it was getting cold so I really need it to be fast. I got ahold of these guys and the closest tow truck already was already headed somewhere with a car loaded up. He called me and said he would stop by anyway with some gas. He was going the opposite direction on the freeway and still turned around to help me. It was no longer than 20 minutes from when we talked to when a guy was there.
I never thought I'd have such a great experience with a towing company that I can't help but leave a review!
Jason was absolutely fantastic to work with. Our vehicle was a little trickier to work with but he took it in stride and was creative while being totally safe. He cared extremely well for the vehicle.
I couldn't have had a better experience!
What WE OFFER
Safe & Reliable Towing & Roadside Services
We offer quick, courteous and competitive towing services in Utah. We are fully insured and licensed business, that has been around since January 2015. We are ready to respond to all your service needs and we offer emergency vehicle services 24 hours a day, 7 days a week.
Here is a sample of some of the services we provide to our wonderful customers... Towing, Accidents, Lock Outs, Jump Starts, Tire Changes, Fuel Deliveries, Winching, Recovery, Trailer Towing, Fleet Services, and we now offer 4x4 Off-Road Recovery Services!
We would love to earn your business! Give Us a call today and let us know how we can help you...
OUR SERVICES
Towing & Roadside Assistance Services
Join OUR TEAM
Become A Trained & Certified Operator
Looking for a new career?? Well you have come to the right place. We want our staff to stay awhile... so we treat them how we want to be treated. That means, competitive pay/commissions, volume bonuses, DOT bonuses and flexible schedules for those with kids and family. And don't forget... work the right hours, and you could have your very own company vehicle!
Fill out a quick form and lets talk!!
We are always looking for people that take can be honest, courteous and take pride in everything they do daily!
Can wait to hear from you... Have a great day! 🙂
Get a quote
Let Us Get A Quick Estimate For You...
STAR TOWING ONLINE PAYMENTS
Make a payment today for your service
STAR TOWING PAYMENT OPTION & INFORMATION
Choose PayPal, Credit/Debit Card or Venmo
You Can Make Payments Through Your Own Venmo Account Using @STARTOWING As The Person You Are Paying. (Please Use Your Year/Make/Model & Service Provided As Payment Reference.) Or Clicking HERE To Open Your Venmo App, Or Download The Venmo App To Set Up An Account If You Prefer. If You Have A PayPal Account Already, You Will Be Able To Choose Your Venmo Account As Payment Through The PayPal Online Payment Portal Available Above. (As Well As A Bank Account, Credit or Debit Card, Etc.) Thank You For Making Your Payment On Our Website!
When You Select The Online 'Payment Portal Above, You Are Able To Make Payments As 'A Guest' With A Credit Or Debit Card Of Your Choice, Or With Your Own PayPal Account (If You Have One). When You Have Your Own Account, There Are Options That Give You The Choices Of Using Your PayPal Account, Bank Checking Account, Credit Card, Debit Card And Even Venmo. We Use This Service To Help Simplify Your Payment Process, With The Most Common Types Used.
We use PayPal & Venmo for payment processing, it does not cost you anything to use these payment methods. Your information is kept secure and private.
If you need a copy of your actual 'Paid Service Invoice' for insurance reimbursement purposes, let us know and we would be happy to get you a copy. Just send us a message through the 'Contact Us' page with your completed payment information. Thank you for making your payment on our website!
If you need a copy of your actual 'Paid Service Invoice' for your private records or personal purposes, let us know and we would be happy to get you a copy. Just send us a message through the 'Contact Us' page with your completed payment information. Thank you for making your payment on our website!
IMPOUND FAQ'S
getting your vehicle/personal property
Vehicles may be towed for many reasons. If the car or driver is not validly licensed, or is being arrested, the police may tow the car for safekeeping, or to conduct a more thorough search. Abandoned vehicles or illegally parked vehicles may be towed by the police or property owners to clear them from the property/street.
Vehicle impoundment is the legal process of placing a vehicle into an impoundment lot or tow yard, which is a holding place for cars until they are placed back in the control of the owner, recycled for their metal, stripped of their parts at a wrecking yard or auctioned off for the benefit of the impounding agency.
Private Property Impound. This is how private property owners deal with an issue of abandoned vehicles, or with people taking advantage of private residential parking, restaurant parking, shopping center parking, church parking, etc. A private property impound allows a property owner to use a tow company to remove the vehicle from said private parking/property, that are not authorized to be there. This is done with written legal consent from the property owners themselves.
1) If your vehicle was towed for 'Private Property Impound' and you received notice of the impound, you can pay for the services used to remove your vehicle, plus storage and company fees. These must be paid in full before vehicle will be released.
2) If your vehicle was towed at the request of an 'Local Law Enforcement Agency', you must first be sure that you don’t need the state or agency’s permission to pick up the vehicle. If so, you must follow the steps below...
* Steps for releasing a vehicle to obtain a vehicle release:
Step One
The vehicle owner must go to the local DMV office and:
A) Present proper evidence of ownership; (e.g. title, registration card, bill of sale)
B) Present picture ID
C) Pay all fees and penalties due for titling or registration functions
D) Obtain a “Letter of Impound Release” from DMV
Step Two
The vehicle owner must contact the impound or tow yard:
A) Present “Letter of Impound Release”
B) Present ID to the impound or tow yard
C) Pay the towing, storage and company admin fees
* The Tax Commission/DMV does not have regulatory authority or jurisdiction over towing or storage fees.
2) If your vehicle was towed at the request of an 'Local Law Enforcement Agency', you must first be sure that you don’t need the state or agency’s permission to pick up the vehicle. If so, you must follow the steps below...
* Steps for releasing a vehicle to obtain a vehicle release:
Step One
The vehicle owner must go to the local DMV office and:
A) Present proper evidence of ownership; (e.g. title, registration card, bill of sale)
B) Present picture ID
C) Pay all fees and penalties due for titling or registration functions
D) Obtain a “Letter of Impound Release” from DMV
Step Two
The vehicle owner must contact the impound or tow yard:
A) Present “Letter of Impound Release”
B) Present ID to the impound or tow yard
C) Pay the towing, storage and company admin fees
* The Tax Commission/DMV does not have regulatory authority or jurisdiction over towing or storage fees.
Storage fees start from the time the vehicle is dropped off by the tow truck in to the 'Impound Yard'. These fees are based on a 24 Hour period that starts at 12:00 AM and ends at 11:59 PM the end of the same day. If a vehicle was dropped off in the evening for example, at 8 PM, the storage would start at that time and end at 11:59 PM the end of that day. Even though it was only a few hours, it is counted as a 'Day' because that weekday or weekend day has ended and started a new day. So when your vehicle gets dropped in the yard, it immediately starts racking up daily storage fees, regardless of the exact time it got dropped off.
Yes, your property will be safe. Any impound yard is checked annually and certified to meet state and DMV guidelines to be an approved impound/storage yard. These guidelines are to have 'Locked' and securely fenced yards with 3-strands of barb wire running round the top of the parameter. The yards are to have lighting. Most yards have someone coming and going all day long, and all night. So there is a regular presence at most impound/storage yards.
That is a question with a lot of variables. The service charges can depend on what kind of tow truck got used, flatbed or wheel-lift. Whether it had to use special equipment to move/load the vehicle, and whether there were any leaking fluids during that process. Other special equipment can mean sorbent for fluids, dollies, skates, labor, jump packs, lock outs or any other needs to get the job done professionally. As far as the fees go, it will depend on how long it was in storage for, plus the companies state allowed admin fees. If you need to know the exact amount, we are always happy to help you get that total, and show you how we arrived there. We always follow state guidelines and policies.
If you received a certified notice on your vehicle being impounded by a towing company, and you have a 'Loan' or 'Finance Lien' on the vehicle, and you wish not to pay or surrender the vehicle. Then for your information, at that same time your certified notice was sent out, one was sent to your 'Lien Holder' as well. If as stated, you surrendered your vehicle or wish not to pay, then the 'Lien Holder' has an option to obtain the vehicle if they wish to pay the invoice due. But, if they should pay 'Your Bill', they will in turn come after you for those charges paid for them to get the vehicle back. If for some reason the vehicle is NOT PAID by yourself or the lien holder, within a certain amount of time allowed by law, then the vehicle and its property are surrendered or consider abandoned to the towing company. As payment to the towing company it is usually scraped or destroyed, sold privately or at an auction. Now, if the money received from the scraping, selling privately or at an auction sale is not enough to cover the towing, storage, and sale/auction fees, the last known 'Registered Owner' is held liable for the unpaid debt, and could be placed in to collections.
If a towed vehicle or personal property goes unclaimed by the owner within a given length of time, stated by law, then you will have been considered to have abandoned any personal property or the vehicle it self to the towing company.
If you should decide to pick up your vehicle or personal property after a certified notification, an owner or lien holder is given a length of time, stated by law, to pick up those items or the vehicle, as long as the 'Invoice' due is paid in full prior or agreed upon by the towing company.
* After receiving a certified notification, you have 30 Calendar Days from the letter date printed, or the day it was mailed or stamped. (Which is usually one in the same.)
If you should decide to pick up your vehicle or personal property after a certified notification, an owner or lien holder is given a length of time, stated by law, to pick up those items or the vehicle, as long as the 'Invoice' due is paid in full prior or agreed upon by the towing company.
* After receiving a certified notification, you have 30 Calendar Days from the letter date printed, or the day it was mailed or stamped. (Which is usually one in the same.)
If you received a certified notice on your vehicle being impounded by a towing company, and you have a 'Loan' or 'Finance Lien' on the vehicle, and you wish not to pay or surrender the vehicle. Then for your information, at that same time your certified notice was sent out, one was sent to your 'Lien Holder' as well. If as stated, you surrendered your vehicle or wish not to pay, then the 'Lien Holder' has an option to obtain the vehicle if they wish to pay the invoice due. But, if they should pay 'Your Bill', they will in turn come after you for those charges paid for them to get the vehicle back. If for some reason the vehicle is NOT PAID by yourself or the lien holder, within a certain amount of time allowed by law, then the vehicle and its property are surrendered or consider abandoned to the towing company. As payment to the towing company it is usually scraped or destroyed, sold privately or at an auction. Now, if the money received from the scraping, selling privately or at an auction sale is not enough to cover the towing, storage, and sale/auction fees, the last known 'Registered Owner' is held liable for the unpaid debt, and could be placed in to collections.
The answer is yes... as long as there is no 'Finance Lien', 'Title Loan' or 'Lien Holder' on the title it self. As long as all of the above are clear, then you may sign the title over to the towing company in place of partial payment or payment in full, depending on the agreement with towing company.
* If for some reason you do not have a copy of the title and proof can be shown there is no 'Lien's', the other option is to sign a Duplicate Title Form in favor of the towing company.
* If for some reason you do not have a copy of the title and proof can be shown there is no 'Lien's', the other option is to sign a Duplicate Title Form in favor of the towing company.